Sync360 · Legal information
Privacy policy
How we handle information when you visit Sync360’s website and contact our team.
Last updated: October 26, 20261. Who we are
This website is operated by Sync360, Brazilian company registration (CNPJ) 47.883.587/0001-98, at Rua Amsterdam, 34, Euroville, Bragança Paulista, São Paulo, Brazil, postal code 12917-042. For privacy matters, contact support@sync360.io.
2. Contact information
The form asks for your name, company, email, area of interest and project description. When you click Send message, this information is submitted to Sync360’s infrastructure on Cloudflare and forwarded to our team by email through Mailgun over a TLS-protected connection. Your email address is used to respond to your request. Avoid including passwords, sensitive information or unnecessary third-party data.
3. Purposes and grounds for processing
When we receive your email, we use the information to answer your request, understand the project and conduct business discussions. Depending on the circumstances, processing relies on steps requested before entering a contract, contract performance, legal obligations or the exercise of legal rights. Security measures may rely on legitimate interests, with regard to necessity, proportionality and individuals’ rights.
4. Browsing, hosting and fonts
Cloudflare hosts and delivers this website. The infrastructure may process IP addresses, timestamps, technical request information and security events to deliver and protect the service. Typography is loaded through Google Fonts; when fetching fonts, your browser communicates with Google and may transmit your IP address and technical connection data. Please also review these providers’ policies.
5. Language, appearance preferences and cookies
Your language and appearance choices (light or dark theme) are stored in your browser’s local storage under sync360-language and sync360-theme. You can remove them in your browser settings. The frontend does not install advertising tools, remarketing pixels or analytics. Infrastructure services may use essential technical mechanisms for availability and security.
6. Sharing and international transfers
We use Cloudflare for hosting, form processing and security mechanisms, and Mailgun to deliver messages to the Sync360 team. Information may be processed outside Brazil depending on those providers’ infrastructure. Where applicable, transfers must follow the grounds and safeguards required by relevant law. We do not sell information from your messages.
7. Retention and security
Messages are retained for as long as necessary to handle the request, conduct business discussions and meet obligations or exercise legal rights. We apply access and security measures appropriate to the context; no transmission or infrastructure can provide an absolute guarantee against incidents.
8. Your rights and requests
You may request information about processing, confirmation of use, access, correction and, where applicable, portability, objection, anonymization or deletion. Consent may be withdrawn where processing relies on it. Send requests to support@sync360.io; we may request proportionate information to verify your identity and protect your data. Requests are assessed under applicable law.
9. Links, audiences and changes
Blog links lead to third-party websites with their own policies. This website presents business services and is not designed to collect children’s information. This policy may be updated as operations or legal requirements change; the update date is shown on this page.
References: LGPD · Cloudflare · Google Fonts · Mailgun