Konnecta CRM · Sync360
Customer service and sales, connected.
Bring your team closer to customers with digital customer service, sales management and automation in a Sync360 solution.
Explore Konnecta
A Sync360 product
Customer service. Sales. Connection.Konnecta is a Sync360 product for organizing digital customer service and sales management. Its approach connects conversations, opportunities and automation to support an ongoing customer relationship.
When does it make sense to explore Konnecta?
Customer service needs more context
Your team needs to follow conversations and keep information close to the people providing service, so they can continue the customer relationship.
Opportunities need to be organized
Sales management needs a clearer view of opportunities and the next steps in the team’s work.
Your sales process involves repetitive tasks
Automation and integrations can help connect daily work. During the demonstration, we assess what fits your operation.
What Konnecta brings to your team
Customer service connected to WhatsApp
Organization of digital customer service to bring your team closer to customers. The connection method and its conditions are presented during the demonstration.
Sales management in a visual CRM
Organized opportunities to follow sales work and customer relationships.
Automation and integrations
Options for connecting tools and workflow steps, according to the capabilities and scope defined for your business.
How we approach the project
Understand service and sales
We discuss channels, the team and how opportunities are currently followed.
Present the solution
The demonstration connects Konnecta’s capabilities to the needs identified.
Define the approach for your business
We agree on configuration, integrations, commercial terms and responsibilities in the proposal.
Agree on continuity
We define implementation and support conditions for the operation.
Questions about konnecta crm
Is Konnecta a Sync360 product?
Yes. Konnecta is Sync360’s own product for digital customer service and sales management.
Can it connect to the systems we already use?
We assess integration options according to Konnecta’s capabilities and the APIs, permissions and terms of the systems involved.
How do I know whether I need Konnecta or custom software?
Konnecta is an option for customer service and sales management. If your needs involve specific rules or processes beyond that context, we can assess a custom project or a combination of solutions.
How can I learn about capabilities and commercial terms?
Get in touch for a demonstration. Capabilities, integrations, implementation and subscription terms are presented around your business needs.
Your next step
Let’s understand your team’s daily work.
Tell us how your business serves customers and follows opportunities. The conversation helps assess where Konnecta could fit.
Explore Konnecta